A Sales/Svcs/Distribution Associate is the retail clerk who works at the front counter in a Post Office providing various customer service functions. (“Svcs” is an abbreviation for “Services”.) There are three categories of Sales/Svcs/Distribution Associate positions as listed below. Applicants for all categories must take Postal exam 477. Depending upon the needs of local Post Offices, you will regularly find job postings for all three categories nationwide. Details on wages, benefits, and hours are provided in individual job postings.
Sales/Svcs/Distribution Associate is a full-time career position that comes with the famous complete Postal benefits package.
PSE Sales/Svcs/Distribution Associate is an entry level job that can lead a to career position. (PSE stands for Postal Support Employee). When a career Sales/Svcs/Distribution Associate position opens up, if there are PSE Sales/Svcs/Distribution Associates employed at that particular facility, the career position is offered to the senior PSE Sales/Svcs/Distribution Associate. If there are no PSE Sales/Svcs/Distribution Associates employed at that facility, the Postmaster posts an open job listing for a career Sales/Svcs/Distribution Associate position. PSE employees are typically hired for 360 day terms and can be reappointed for additional 360 day terms. PSE jobs may come with partial benefits either immediately or after the first 360 day term.
Casual Sales/Svcs/Distribution Associate jobs are similar to PSE Sales/Svcs/Distribution Associate jobs except that they cannot lead directly into career positions. Casual employees are hired to temporarily supplement the normal workforce on an as-needed basis.
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